Babycotpod Terms & Conditions

Welcome to Babycotpod’s website. The following terms and conditions apply to the use of our website and by accessing this website and/or placing an order you are agreeing to comply with and be bound by the terms and conditions set out below.

If you have any questions that you would like answering before placing an order a member of the Babycotpod team would be only too pleased to help. Please feel free to contact us by e-mail at Customerservices@babycotpod.com or call us on 0845 6809294.

Please note that we may vary these terms from time to time and therefore you should check to ensure you have the latest version before you make any new purchases. The date on which the terms were last amended is shown at the bottom of these terms. Continue Shopping

Definitions

In terms of these terms and conditions:-

“We” means Babycotpod Limited (and “us” and “our” will be construed accordingly)

“You” means our customer, or potential customer (and “your” will be construed accordingly)

“Products” means any products that we offer for sale

“Order” means placement and acceptance details of the products to be ordered.

Placing and Acceptance of Orders

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless, and until, we accept your order in accordance with the procedure below. In order to place your order with us to purchase products you will need to take the following steps:-

1. You must add the products you wish to purchase to your shopping cart, and then proceed to the checkout

2. You must select where you wish your goods to be delivered to. For overseas customers/deliveries please contact a member of the Babycotpod Team by email at info@babycotpod.com or alternatively by phone on 0845 6809294 to discuss international delivery charges.

3. You will then be asked to confirm your order and your consent to these terms and conditions of sale

4. You will be required to provide an e-mail address as part of the checkout process

5. You will be transferred to our payment partners website, who will handle your payment

6. Subject to availability of the chosen product (s), we will email you with confirmation of your order shortly after we receive it. Please ensure the email address you provide is accurate and up to date. Alternatively we will be happy to send a receipt for your purchase through the post on request.

7. All products are subject to availability. We reserve the right to refuse to supply our products to any individual or company.

Pricing and Payment

Babycotpod Limited welcomes payment by the following credit and debit cards over the telephone and on our website www.babycotpod.com: Visa, MasterCard, Maestro, Visa Electron and Solo (in the UK only).

Prices for our product are quoted on our website and include all value added taxes (where applicable).

Payment must be made upon the submission of your order. No payments shall be deemed to have been received until we have received from you in full in cleared funds.

In addition to the price of the products, you may have to pay a delivery charge, which will be as calculated and stated before you commit to buy at the checkout – see our Delivery Policy for further information.

Prices are liable to change at any time at our discretion, but changes will not affect orders that have already been made, and accepted.

Delivery

For delivery options and charges please refer to our Delivery Policy.

We will arrange for the products to be delivered to the address for delivery indicated in your order.

We will use reasonable endeavours to deliver products on or before the date for delivery set out in our Delivery Policy. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 14 days of the later of receipt of payment and the date of our order confirmation.

We may deliver the products in instalments if the products are not available at the same time for delivery.

Taxes, duties and import restrictions

We offer the ability to deliver our products to destinations around the world. However we do not knowledge of, and no responsibility for, the laws in your country of residence.

You are responsible for purchasing products which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence.

Refunds and Returns

We hope that you are delighted with your purchase from Babycotpod Limited however by purchasing a product (s) from our website you have a statutory right to cancel your order and receive a full refund of the price paid for the product(s) in accordance with the Consumer Protection (Distance Selling) Regulations 2000. This right does not apply to any personalised product(s) or to any product(s) which have been made or adapted to your requirements.

You must exercise this right by notifying us of your wish to cancel in writing at any time up to and including the 8th working day after the date on which the product(s) was delivered to you by us.

You must return an item within 14 days of your delivery in perfect condition complete with original packaging. We strongly advise that a proof of postage certificate should be obtained when returning your order as you are responsible for the item until we receive it at our premises. Following receipt of the product(s) we will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights.

You must take good care of all products which you wish to return to us in accordance with your above right to cancel. The product(s) must not have been used (although you can of course try it out providing it is not damaged as a result and remains in the same pristine condition as when delivered or collected) and must be returned to us in a saleable condition, in its original, undamaged packaging with all tags attached and with your e-mail order confirmation (where provided). If the product(s) was delivered to you by us you must also provide the completed delivery note.

We regret that postage, packing and insurance cannot be refunded.

Notwithstanding the above if the products are damaged or a mistake was made by us, then the charge for posting items back to us will be refunded to you along with the cost of the product (s) in question.

Limitations of Liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect losses

suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees.

Except for a claim for personal injury, in any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

No Waiver

No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

Dispute Resolution

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

Force majeure

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees or contractors.

Intellectual property and rights to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

All of our products are designed in the UK and owned by Babycotpod Limited.

General Terms

Whilst every effort is made to ensure that the web site and content are both accurate and error free, Babycotpod Ltd recognises that errors may occur. In the event of such an error, we may attempt what actions we are reasonably able to correct the problem.

These Terms and Conditions set out our relationship with you. Any changes to these Terms and Conditions must be in writing and signed by both parties.

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms and conditions of sale. Any attempt by you to do so will be null and void.
We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms and conditions of sale, at any time providing such action does not serve to reduce the guarantees benefiting you under these terms and conditions of sale.

Each contract under these terms and conditions of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

Governing Law

These terms and conditions of sale shall be governed by and construed in accordance with the law of England, and the courts of England and Wales will have [non-]exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms and conditions of sale. These terms and conditions of sale shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

Statutory Rights

Nothing in these terms and conditions of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

Data Protection Privacy Policy

We take the privacy of your personal data extremely seriously. Please read our Privacy Policy for further details.

Complaints Procedure

We strive to ensure that all of our customers’ requirements are met and that your buying experience from Babycotpod is enjoyable in all aspects. We do however realize that from time to time things may not be done as well as we would like. If you feel that we have let you down in any way please do not hesitate to contact us either via telephone on 0845 6809294 or alternatively in writing to Babycotpod Limited, Unit 11 The Tangent Business Hub, Weighbridge Road, Shirebrook, Mansfield, Notts, NG20 8RX

About us

Our company details are as follows:-

Babycotpod Limited, Unit 11 The Tangent Business Hub, Weighbridge Road, Shirebrook, Mansfield, Notts, NG20 8RX

Our Company is registered in England with company number 061717680.

Babycotpod Ltd April 2012